terms-conditions

We make every effort to keep Dinefind up to date but due to changes of ownership and other unforeseen circumstances sometimes it can take a few days to update these changes once we are made aware. Please contact info@dinefind.co.nz if you become aware of a change that is needed on the website.

Gift voucher policy
The "Take Me Out" gift vouchers can be redeemed at participating Restaurant Association member establishments. Participating establishments will have a navy flag showing on their listing. These participating establishments may change without notice so please notify the establishment that you have a Restaurant Association "Take Me Out" voucher when you make your booking or on arrival at the establishment.

A couple of things you should know:

• Vouchers cannot be redeemed for cash.
• They have a three-year expiry date, which is stamped on the voucher.
• The voucher is valid for the amount stated only.
• The voucher can only be used in whole. No change will be given unless the participating establishment wishes to do so.

Gift voucher returns policy
Please make your selections carefully as we are unable to refund or exchange your purchases once your order has been processed. Please ensure that your vouchers are kept in a safe place as we are unable to replace lost or stolen vouchers.

Gift voucher delivery policy
Delivery can be made within New Zealand, to a physical address only. We do not ship to PO Box addresses. We will not deliver to any address we deem suspicious. We ship our goods using Courier Post (Signature and Tracked).

Should you feel that your goods do not arrive in good condition, please feel free to contact us. We are not responsible for loss or damage to vouchers that are undelivered or delivered to an incorrect address.

Privacy policy
Any personal information that is provided by the user of this website is retained by us for the purposes of contact and shipping only and will not be distributed to third parties.

Secure payment policy
All Credit Card transactions are processed immediately with the bank. The payment page is hosted by the bank and secured with 128 bit encryption. The card details you enter are safe because it is not stored or cached by the merchant - but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline.